Rotten apple service

Nothing to say about except I am disappointed with them. Reviews online warned me but I thought maybe they are old reviews and they have improved. From them not picking up their phone at different times in a day, to picking it up and "pretending" to not hear, and actually picking up and when they transfer you, you end up with your airtime depleted because there is no one to help. Hire competent people or just don't have an online option if it is not working for you. Yoh.