Rogue, arrogant *****s

Emmanuel Zungu, a stupid Game Store Manager in Midrand The Boulders who refused to give my refund when i took back the sewing machine i had bought for my fiancee and the machine only worked forna month and started giving problems, i wrote an email to Ismaeel Williams from Game customer service explaining the situation and they advised that i take the machine back to the store.

Unknown to me and my fiancee was that we are going to get **** service from Midrand Game customer service, that store is so dys****ional that we were made ti wait almost 20 minutes while so called managers passed by having fun with colleagues like we are not even there. Let alone the fact that so called cheap managers dont even wear masks when interacting with clients.

This was on the 10 June and im still waiting for a call from Game regarding my refund.

The service is horrible and Emmanuel Zungu and the other Lady who i hear she is some sort of a customer manager are a disgrace and have no respect for cutomers walking into that store, let alone the fact that they dont appreciate that they draw their wages from money bought in by us and others.

Im still waiting for the Ismaeel Williams to call me as i was told by a call center agent that this person us in charge of my case.

All i want is my money back and we can move on. We dont appreciate this delay and if i have to bring media cameras at your stores to get my money im going to do exactly that.

My fiancee hands are tied up because this ****** store dont want to give our money back and she cant buy a new machine to sew and provide for our kids. Any damage that is being caused by this delay on our finances and livelihood Will be a sole responsibility for Mass Discounters because im shocked to see such a cold and disregard for customers.

PEOPLE BEWARE OF THIS GAME..DION..MASS MART THING..they are *****. # Gamemustfall #Gamemustfall #Massdiscountersmustfall # GametheBouldersmustfall

Game Store in Midrand builder's is nothing but a shadow of former Game store.

Emmanuel Zungu aka puppetmanager Ismaeel Williams aka puppetmaster