EP
Ebahim P

1 reviews | Active since Jul 2011

07 Aug 2015, 13:56

****** of my dignity by the store manager

Went to purchase tablets that were advertised 2 for the price of 1. Got to the store before it opened. Was among the first 5 people who entered the store. I went directly to the electronics department upstairs. There I was told by a sales person that they do not know of the promotion. I showed him the promotion using my cell phone. He took my phone to show the managers. Whilst waiting a large queue formed. When he got back to confirm the sale, he and his colleague told me to pay for it by going to a till point downstairs. At this till I was told to go back upstairs to pay. I had to then rejoin the large queue as nobody was willing to assist me. There I saw the manager Pravin Jagaroo. I asked him about the queue/payment point to find out what was happening. He cynically said, \how many of these tablets have you bought so far?". Even though I was among the first people in the store I had not been able to purchase anything whilst many others were happily buying theirs. He again insulted me and said \""it is not making sense what you saying\"""

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Replies (1)
Game
Game's reply07 Aug 2015, 16:05
Official
Hello Sarc,

We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.

This matter was referred to the senior management of Game West Street for further investigation.

Regards

Herman van der Berg
Customer Service Advisor
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