mV
michelle V

1 reviews | Active since May 2012

18 Jul 2022, 15:09

Ridiculous online order service

Why is it that it seems like there's no urgency to assist me, my order was placed on 10th of July and I had to find out on my own that the store does not have stock and now I must try and find a solution by nagging Games staff and this to no avail. They took my money immediately from my bank account and now say if I cancel due to their incompetence then I must wait 7 to 12 days to be refunded!!

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Replies (1)
mV
michelle V's update20 Jul 2022, 08:24
Reviewer Update
I want to thank Bridget at Cradlestone store for assisting me with my order, she even went out of her way to contact me to ensure that I have received it. Thanks!