1 reviews | Active since Apr 2017

25 Apr 2017, 15:58

Ridiculous

<p>My debit order was changed to the 1st as I only get paid on the first. Now I receive an sms saying that because the 1st is a public holiday they will be deducting on the 28th. How you can now deduct money on the 28th (because of the public holiday) when I only get paid on the 1st? I work for a corporate company. They not just going to pay my salary sooner, so I will not have sufficient funds available on the 28th. It's ridiculous! Why can theynot make it the 2nd of May? Then I phone to rectify this issue and they tell me that it will bounce but then I must just submit my banking details and present proof that it bounced and they will refun me. Firstly, I don't have access to internet. I changed my debit order to avoid issues like this and I can't just leave my job at any time of day to try and sort something like this out. Plus, I cannot afford for anything to bounce. I work on a budget and currently struggle every month with rent and food but I must still deal with **** like this.</p>

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Replies (1)
Game
Game's reply25 Apr 2017, 16:52
Official

Good day,

We acknowledge receipt of your complaint with reference ***7 and would like to apologise for any inconvenience caused.

This matter was referred to the RCS Head Office for further assistance.

Regards

Game Customer Service

***

***73

Best regards,