MS
MPHO S

1 reviews | Active since Feb 2014

31 Mar 2016, 14:49

Revolting service

this has been 6 months already and no service from game.<br> <br> It has become a hobby for me to find-out how far my query is....this is disgusting really.<br> <br> The last straw was that I have to come collect the laptop myself...really????<br> <br> I expect to receive the laptop tomorrow....I'm tired of your excuses. Next thing you will be telling me the stock is finished.<br> What should I do to get good service from you guys? Customer service is definitely not priority <br> <br> ****** Laptop GMPOL ***<br>

0
Replies (1)
Game
Game's reply31 Mar 2016, 14:58
Official
Hello Mapilo83,

We are in receipt of your re-occurring call with reference ***2 and apologize again for your inconvenience in this matter.

Unfortunately this is out of Game's control as this is a claim for a ****** laptop and therefore the Underwriters, Finrite, are dealing with this claim.

You are welcome to contact them directly on ***or ***.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73