RETURN ?? WE’VE HEARD NOTHING

We bought a fridge from Game 3 weeks ago , it arrived last Friday and there was only one man to offload , with a truck full of fridges ( I don’t know how in the world they expect one man to offload fridges )... anyway. We unwrapped the box as soon as we got home .. and to our surprise , a dent the size of a golf ball / more like a hole , was smack bang in the middle of our fridge on the front door above the water dispenser.

We didn’t notice at first , but there was a huge hold right through the box , right through the polystyrene and onto our fridge . It must of taken one hell of a knock and whoever did this KNEW that.. but still chose to deliver it to us . Another thing that we noticed is that the fridge was a return , as on the box , they put a big “X” through the previous address it went too.

Anyway . We contacted them immediately, and they still have not had the decency to get back to us . We gave our old fridge away on the morning of the new fridges arrival , took all of the meat , cheeses , milk etc out , to put into our new fridge , which ended up going off because we were left fridgeless and the one thing the lady did say is that the current fridge is not allowed to be used if it is being returned . It’s a week later and still nothing. We have been living off of caned goods and have been forced to go daily shopping, which increased our chance of getting covid. . Countless listers of milk has gone off because we have been forced to leave it out . Not happy.