FS
Frik S
1 reviews | Active since Mar 2018
09 Jan 2020, 15:04
Return query
I have a query rather than a review: I baught a pair of tekkies from GAME Alberton City mall,on either the 24th or 25th of November 2019, and have since lost my slip. I have just realized that the soles of the tekkies are already cracked open and damaged badly asif they were much older and much more used than they actually are. What are my options regarding returns of this product without a slip? Please assist. Thank you
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
09 Jan 2020, 17:25Hi Frik,
I am sorry to hear about the condition of the shoes.
If you are no longer in possession of the till slip and the item was a cash purchase, you can ask for a reprint of the slip at the store however you need the exact date and amount of the purchase to validate this request. This return will be at the discretion of the branch in question.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I am sorry to hear about the condition of the shoes.
If you are no longer in possession of the till slip and the item was a cash purchase, you can ask for a reprint of the slip at the store however you need the exact date and amount of the purchase to validate this request. This return will be at the discretion of the branch in question.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply09 Jan 2020, 17:25
Official
Hi Frik,
I am sorry to hear about the condition of the shoes.
If you are no longer in possession of the till slip and the item was a cash purchase, you can ask for a reprint of the slip at the store however you need the exact date and amount of the purchase to validate this request. This return will be at the discretion of the branch in question.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I am sorry to hear about the condition of the shoes.
If you are no longer in possession of the till slip and the item was a cash purchase, you can ask for a reprint of the slip at the store however you need the exact date and amount of the purchase to validate this request. This return will be at the discretion of the branch in question.
Kind Regards
Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
FS
Frik S's updateReviewer Update
09 Jan 2020, 18:21Thank you kindl6 for your prompt response.
I will go and request a reprint of the slip and talk with them about a return.
Thank you again.
Have a good evening.
F. Steyn
I will go and request a reprint of the slip and talk with them about a return.
Thank you again.
Have a good evening.
F. Steyn
FS
Frik S's update09 Jan 2020, 18:21
Reviewer Update
Thank you kindl6 for your prompt response.
I will go and request a reprint of the slip and talk with them about a return.
Thank you again.
Have a good evening.
F. Steyn
I will go and request a reprint of the slip and talk with them about a return.
Thank you again.
Have a good evening.
F. Steyn
FS
Frik S's updateReviewer Update
13 Jan 2020, 09:06Good day.
This issue has been resolved and I will be posting a new review regarding.
Thank you
This issue has been resolved and I will be posting a new review regarding.
Thank you
FS
Frik S's update13 Jan 2020, 09:06
Reviewer Update
Good day.
This issue has been resolved and I will be posting a new review regarding.
Thank you
This issue has been resolved and I will be posting a new review regarding.
Thank you