KM
Khuliso M
1 reviews | Active since Dec 2013
08 Feb 2021, 15:46
Return for warranty but lost receipt.
A TV was bought at game Makhado on account. The receipt is lost and game says they cannot assist unless the is a date the TV was bought. We know it's 2019 but do not know when exactly. What is so difficult about checking on the statement of account. The fact that it was paid off already does not lapse the warranty. Bad after service from Game store on this regard.
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Game's replyOfficial
08 Feb 2021, 18:52 Hello Khuliso
Thank you for connecting with us.
We are sorry for the experience regarding request, we have tried contacting you to let you know that you can contact RCS for a statement on ***/ *** or feel free to download the Game credit app on PlayStore on your phone where you can check your balance, make payments and download your monthly statements. If you have any other queries or concerns then please do not hesitate to connect with us so that we can try and assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for connecting with us.
We are sorry for the experience regarding request, we have tried contacting you to let you know that you can contact RCS for a statement on ***/ *** or feel free to download the Game credit app on PlayStore on your phone where you can check your balance, make payments and download your monthly statements. If you have any other queries or concerns then please do not hesitate to connect with us so that we can try and assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Game's reply08 Feb 2021, 18:52
Official
Hello Khuliso
Thank you for connecting with us.
We are sorry for the experience regarding request, we have tried contacting you to let you know that you can contact RCS for a statement on ***/ *** or feel free to download the Game credit app on PlayStore on your phone where you can check your balance, make payments and download your monthly statements. If you have any other queries or concerns then please do not hesitate to connect with us so that we can try and assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za
Thank you for connecting with us.
We are sorry for the experience regarding request, we have tried contacting you to let you know that you can contact RCS for a statement on ***/ *** or feel free to download the Game credit app on PlayStore on your phone where you can check your balance, make payments and download your monthly statements. If you have any other queries or concerns then please do not hesitate to connect with us so that we can try and assist.
Regards
Ralton Game Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za