Retrain your staff in Welkom

<p>On the 24/05/2017 I went to your Welkom Branch to buy a Printer. Was helped by a salesman Delekile Jafeta. I told him my needs and he said this HP 3835 is the best for my needs. Well I went back to the office to install. It only had the ink in that it came with, and I bought ink from a computer place that is cheaper then game. I did 50 prints, that took 4 hours to print, and used all the ink up! Not even fancy prints, just a normal document. I phoned Welkom 08/06/2017to Anna Brown, who I told that this was told to me to be a very fast printer will print atleast 200 pages colour and 360 black. She said I must bring in the printer and she will make sure its tested in store. I told her I cant be without a printer. We got to the store on 09/06/2017 and Anna was out to '' checkers'' and answerd her phone when the store phoned her, she said she will phone back. She did not and put her phone off. We talked to a very rude Sophie who was told to us to be also a manager. She said she will not test it, and will send it away. We tried to explaine to her we cant be without a printer, she just walked away. On requist to have the complaints number she did wright it down and said we can phone them she is not worried. So Game...How is that your salestaff is not trained in products and your so called managers handle clients this way? So you tell me, do I have a printer now that is just going to stand here? Did I loose a R1000.00? I promise you I will not take this, I want it to be replaced even if its out of the 7 days. And your staff even told us that its the ink, because it was not bought at Game!!!! means any one buying a printer from you must only buy Game ink? Can I have answers, as the number given to us dont wor**** Annelie ********** </p>