Response on Account Query

Good day,<br> <br> I have been trying for months to close my Game RCS account, been sent from pillar to post to no avail.<br> First went to my local Game store in Paarl, was advised to call customer service. Customer service advised I need to send an email to [Email Removed] They came back saying I need to send a letter of motivation along with copy of my ID to [Email Removed] . To date I havent heard anything, I've sent reminder emails on reminder emails but nothing. In the meantime, I still pay account insurance and handling and admin fees.