Requested Account Balance And No Response

Item: Game
Rating: 2
Author: Wayne A

Good day, I am currently out the country and would like to pay up my account and close it. I sent a request via the website about a week ago and nobody has got back to me. Please can someone email me the outstanding balance and when I pay it up can they then send me a closure of account letter. Thanks Wayne

Helpful (0)

Replies (1)

Game's replyOfficial

10 Sept 2015, 07:32

Hello WayneAnderson,

We acknowledge receipt of your complaint and apologize for your inconvenience in this matter.

We referred the matter to RCS senior management who will attend to this matter and will advise you accordingly.

Please let us know should you need further assistance in this matter.

Thanks.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Game's reply10 Sept 2015, 07:32

Official