Repairing my laptop

I took my Laptop to Game for a screen repair on 7th November 2015. The lady who took my laptop said that it would be repaired and they will wait for payment as soon as i have it available and than it would be returned to me. I then received a call for confirmation that I wanted it repaired. I later received an sms that i rejected the repairing, that?s when i returned to Game asking why it was rejected they said the lady who gave me a call said i rejected it. I confirmed again face to face and received a call in January 2016 again i confirmed once again. Agreeing that payment would be made end of the month when i have it. Waiting for the bank details for the payment in received a call again from Game saying that it was rejected as i had not made payment. and this time i was given a different story that I should pay first before they would fix my laptop, when i told the lady that i was not told this in the beginning she became defences. i asked her what i was suppose to do now and she could not answer me as i have the money now she said i should come in again at Game and confirm literally for the third time and wait another 2 weeks or so and get rejected.