eJ
elton J
1 reviews | Active since Nov 2011
13 Oct 2023, 17:12
Repaired the motor now blender leaks
I took my blender in for repaid 2023.09.29 as the motor simply did not turn on. I collected it and have not had it even a week and the jug leaks. it has silicone or glue now in the jug thread. cannot be my unit then or they :repaired" the jug without cause.Game expects me to drop the unit in for repair again. simply put not worth buying from Game this is ridiculous.
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
13 Oct 2023, 17:41Hello Elton,
Thank you for getting in touch.
I'm sorry for the experience you're having with your blender. This is not the service we strive to provide.
Your query was escalated, and a senior colleague has called you. Rest assured; you will be contacted as soon as there's feedback from the store.
Kind regards
SG
Thank you for getting in touch.
I'm sorry for the experience you're having with your blender. This is not the service we strive to provide.
Your query was escalated, and a senior colleague has called you. Rest assured; you will be contacted as soon as there's feedback from the store.
Kind regards
SG
Game's reply13 Oct 2023, 17:41
Official
Hello Elton,
Thank you for getting in touch.
I'm sorry for the experience you're having with your blender. This is not the service we strive to provide.
Your query was escalated, and a senior colleague has called you. Rest assured; you will be contacted as soon as there's feedback from the store.
Kind regards
SG
Thank you for getting in touch.
I'm sorry for the experience you're having with your blender. This is not the service we strive to provide.
Your query was escalated, and a senior colleague has called you. Rest assured; you will be contacted as soon as there's feedback from the store.
Kind regards
SG
eJ
elton J's updateReviewer Update
26 Oct 2023, 16:30So the blender has been sent for repair 2023.10.15.
I have asked for feedback and have been ignored.
Are you planning on keeping it.
If so please refund me and you may have it. If not that in my opinion is theft.
I have asked for feedback and have been ignored.
Are you planning on keeping it.
If so please refund me and you may have it. If not that in my opinion is theft.
eJ
elton J's update26 Oct 2023, 16:30
Reviewer Update
So the blender has been sent for repair 2023.10.15.
I have asked for feedback and have been ignored.
Are you planning on keeping it.
If so please refund me and you may have it. If not that in my opinion is theft.
I have asked for feedback and have been ignored.
Are you planning on keeping it.
If so please refund me and you may have it. If not that in my opinion is theft.
eJ
elton J's updateReviewer Update
26 Oct 2023, 17:03And just like that I have a SMS I can collect my blender. Let's hope this is repaired properly and finally.
Poor form and service.
Poor form and service.
eJ
elton J's update26 Oct 2023, 17:03
Reviewer Update
And just like that I have a SMS I can collect my blender. Let's hope this is repaired properly and finally.
Poor form and service.
Poor form and service.