AM
Albert M

1 reviews | Active since Jan 2017

14 Jan 2017, 09:28

Repair that never returned

<p>I bought a Samsung mini hifi at Game heidelberg in October 2014 & it worked perfectly. In July 2015 I took it for repairs at Game in Mimosa centre Bloemfontein and for 4 weeks I didn't receive Back.</p> <p> </p> <p>Office automation in Bloemfontein promised to see it via World net express couriers. As promised courier company called and arranged delivery date and time. Courier vehicle was hijacked and courier company and Samsung cant give me back my mini hifi </p>

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Replies (1)
Game
Game's reply14 Jan 2017, 15:01
Official

We acknowledge receipt of your complaint with reference ***0 and apologise for your inconvenience in this matter.

Senior management will investigate this delay and will contact you with updated feedback.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,