repair reference 14098

Good day<br> <br> Please note that I bought a Samsung tablet from Game in Paarl western cape . The tablet was bought between end of May and April. Somehow our domestic worker miss-placed the slip and kept the box. On the 12/08/2015 my tablet switched off and do not want to come back on. I tried charging and with no luck took the tablet to Game Paarl on the 13/08/2015. The tablet was booked in and I was given a repair number on the repair slip. I called ever since and nobody can tell me what is going on and when can I have my tablet back. The store keep saying that they will call back and notify me but that's not happening. Now this makes me very frustrated as the customer service is poor.<br> <br> Secondly , although the slip being miss-placed - I am positive that Game can check on their system of the sale ( which was paid in cash). The serial number *** which is still on the box and barcode. The assessment / repair collection slip do not state how long the repair will take. To date it has been 14 working days.<br> <br> Now I am angry, frustrated with the customer service I received from Game , it is unfortunate that I will, never purchase anything and will never recommend friends