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Oelof O

1 reviews | Active since Oct 2015

12 Nov 2015, 15:40

Repair Center Faulty Diagnostics

Recently recieved my phone back from game after i took it in for repairs and they reported to me that it whas physical damage and not covered, and that i had to pay more than 50% of the phones value to have it replaced only a few months after i bought it. I did not agree with the repair center and requested my phone back from them, and has had it by two different repair shops and both claim it is a burned out powers supply and not physical damage. ( I have the reports ).<br> <br> I am not happy with Game and i will dissuade anyone from buying from them.<br>

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Replies (1)
Game
Game's reply13 Nov 2015, 16:33
Official
Hello Oelof001,

We are in receipt of your re-occurring call and apologize once again for any inconvenience caused. We are also in possession of a technical report from the Supplier itself.

I escalated the matter for a final decision and will advise you accordingly.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73