SS
Sabelo S

1 reviews | Active since Apr 2019

14 Apr 2019, 07:20

RE:GAME STORE//RMCS

Hello Peter I bought a Samsung J5 at Game Store on or about June 2015, I paid for it in full. On the 31st March 2018, I started receiving airtime of R55. I contacted Vodacom, to enquire about this airtime. They informed me that I have a contract with RMCS of which I never consented to it and I never asked for it. I have tried in numerous occassions to get hold of the latter with no luck. On the 16th of March 2019, I phoned the latter in the following number: ********** as per Vodacom advise. I spoke to the consultant(African lady) who asked for my ID number, I furnished her same as I wanted to do a sim swop urgently and to cancel the said contract. She advised that they will revert to me within the next 24 hours to date, I have not received any feedback from them.

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Replies (1)
Game
Game's reply14 Apr 2019, 10:45
Official
Hi Sabelo, 

Thank you for your feedback, i have tried calling you on the number provided to no avail.

I will contact you again to have the matter resolved.

If you need further assistance, please contact us on ***.

Kind Regards
Tamlyn Lockman

Best regards,