REFUSES REFUND

<p>I've been payimg my account on time for years, always paying more than i need to.</p> <p>Accidently I paid ALOT more this month that i needed to, i paid R 3000, where i wanted to pay R1000.</p> <p>So i call my bank requesting a reversal, so they say I should call Game and request it.</p> <p>So i did, then the lady that answers the call couldn't even make out her name cause she spoke to me through her nose and with an attitude, probably my fault to she has a job that pays her a salary, telling me<br />"You wont get a refund" excuse me since when can a company decline a person's refund? I've worked in accounts many years, i know how it works, I really think it's unprofessional. So now with R2000 less this month because Game refuses to refund me the amount i paid to much I'll probably wont have food for me and my son...... GO GAME..... so much for loyal clients.....</p>