AP
Arezona P
1 reviews | Active since Nov 2016
27 Oct 2023, 14:18
Refuse to fix bike within warrantee
We bought a rally bike and within 2 months the chain keeps falling off so it completely broke and we took it back to game as they said we could if anything we took the bike back and they want to charge us more than half of the actual price of the bike to fix???? why dont they tell us that when they sell the bike that they going to charge us when we bring it back now they do false advertising we are very upset no way to rip clients off!
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Game's replyOfficial
27 Oct 2023, 18:49Hi Arezona, thank you for getting in touch. I'm sorry, there's a problem with the bike and that you're being charged to have it fixed. Your query will be escalated as not all parts are covered under the manufacturer's warranty.
Game's reply27 Oct 2023, 18:49
Official
Hi Arezona, thank you for getting in touch. I'm sorry, there's a problem with the bike and that you're being charged to have it fixed. Your query will be escalated as not all parts are covered under the manufacturer's warranty.