oH
ozayr H
1 reviews | Active since May 2017
16 Jan 2018, 10:36
Refuse to assist
I bought a vacum cleaner from game which is a verimark product. The verimark assistant refuse to help me as i had no receipt and said she cant search for it as it will take her to long. " so sorry we cant help you" i own all electric appliance in my home which come all from game stores as they always assisted me with issues. This time i am disgusted at there service and i had to wait 25minutes for the consultant to see me at the customer service desk. Game and verimark combined just make clients loosers and never Win.
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Game's replyOfficial
16 Jan 2018, 12:38We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
A transaction can be traced and a duplicate slip printed but we need the following information, exact date of purchase and the way of payment, card number etc.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply16 Jan 2018, 12:38
Official
We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
A transaction can be traced and a duplicate slip printed but we need the following information, exact date of purchase and the way of payment, card number etc.
Senior Management will contact you to discuss this matter.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,