refusal of repair

Item: Game
Rating: 2
Author: tebogo M

I bought a 32\ tv @ game on july 2014..in February my tv started to show too much bright colour i tried settings but failed then called game in-store customer service in rosebank for assistance but they refused to assist me because i lost my receipt but surely using the unit's serial number they can trace it

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Replies (1)

Game's replyOfficial

12 May 2015, 12:04

Hello tebogo mangale,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

We suggest that you go to the store where you purchased the item so that they can try and trace the transaction and then et the item repaired under guarantee.

Please let us know should you need further assistance in this matter.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Game's reply12 May 2015, 12:04

Official