MM
Maipelo M

1 reviews | Active since Dec 2018

09 Jan 2019, 08:51

Refund since October 2018

Since game said they will handover my case to online management, nothing has been said to me and no refund has been made by game. I take game as a ***** retail doesn’t even give a **** about it’s customers.

0
Replies (2)
Game
Game's reply09 Jan 2019, 09:18
Official
 We are pleased to inform you we have received your re-occurring query/complaint at  Game / Dion Wired Customer Care. We apologize for any inconvenience caused. 
We have logged your request with reference number  #   24356

The matter will be referred to Senior Management @ ONLINE who will contact you to discuss this matter. Please allow 24 hours for a response. 
Please do not hesitate to contact the Game/ Dion Wired  Customer Care should you need any further assistance. 

 
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game and DionWired 
Tel: ***/ Fax: *** 

E-Mail: ***

 

Best regards,

MM
Maipelo M's update09 Jan 2019, 09:22
Reviewer Update
This is the same response I got last year December and nothing was done