SR
Sjane R
1 reviews | Active since Aug 2016
10 Dec 2024, 10:47
Refund
I placed an online with Game. They did not have the product that I ordered it was out of stock. On 29th November 2024 they send a mail to say that my refund is being processed it will take 3-5 days to p appear in my account. It's now more then 10 days and the money is still not in my account. I know it's not a lot of money but it is mine cause if would have short that amount they wouldn't have given my product. I've been sending mails but no one is coming back to me.
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Game's replyOfficial
10 Dec 2024, 14:39Hi Sjane, thank you for taking my call. I'm sorry, your refund for the cancelled item wasn't refunded as expected. I have sent off your banking details to our finance team so that this can be actioned as quickly as possible. You will be notified once the refund has been processed.
Game's reply10 Dec 2024, 14:39
Official
Hi Sjane, thank you for taking my call. I'm sorry, your refund for the cancelled item wasn't refunded as expected. I have sent off your banking details to our finance team so that this can be actioned as quickly as possible. You will be notified once the refund has been processed.