NM
Nande M
1 reviews | Active since Jun 2019
09 Jan 2026, 14:56
Refund
I purchased a phone and diapers on the 27th November 2025. They only delivered the phone and asked me to collect the diapers on the 2nd December 2025 from the Menlyn store as delivering the items separately would cost them money. I was already on my way to an event in EC. I've been waiting for my refund since beginning of December 2025. It still hasn't been processed even today.
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Game's replyOfficial
10 Jan 2026, 08:42Hi Nande, Thank you for getting in touch. I'm sorry that you're awaiting your refund and there's been no feedback. Your query is with our finance team, and rest assured, you will be notified once the refund is processed.
Game's reply10 Jan 2026, 08:42
Official
Hi Nande, Thank you for getting in touch. I'm sorry that you're awaiting your refund and there's been no feedback. Your query is with our finance team, and rest assured, you will be notified once the refund is processed.