NG
Noluvuyo G

1 reviews | Active since Dec 2025

17 Dec 2025, 14:13

Refund

Bought a washing machine worth R5000 online on the 28/11/2025 online they debited the money from my account but they said the order failed i should wait for 3-5 days before I get a refund I tried to call them multiple times sent them a proof of payment it’s been 3 weeks now no refund, they are saying the matter is assigned with the finance team

0
Replies (3)
Game
Game's reply17 Dec 2025, 14:59
Official
Hi Noluvuyo, Thank you for reaching out. I'm so sorry you're still awaiting your refund. Your query is with our finance team, and you will be notified once it's been processed. 
NG
Noluvuyo G's update17 Dec 2025, 18:56
Reviewer Update
You’ve been apologising for the past 3 weeks nothing new, you dont take your customers serious
Game
Game's reply18 Dec 2025, 09:14
Official
Hi Noluvuyo, I understand your frustration, and have noted your Hello Peter complaint on your query.