ZZ
Zinhle Z
1 reviews | Active since Jan 2025
27 Jan 2025, 18:19
Refund
Having a really bad experience with Game as a new customer. I tried placing an order online back in November, order failed but somehow made it to my statement. I’m basically charged for something I don’t have . It’s been 2 months , still not credited back instead passed around between Game and Rcs. With no resolution but payment required
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Game's replyOfficial
28 Jan 2025, 10:46Hi Zinhle, thanks for getting in touch. I sincerely apologize for the inconvenience you have experienced with the delay in processing your refund for the order that was cancelled. Please be assured your concern has been forwarded to our Online Department. Our team is currently working on resolving this matter as quickly as possible. You will be updated regarding the progress or completion of your refund process as soon as the information becomes available. If you have any further questions or concerns, please don't hesitate to let us know.
Game's reply28 Jan 2025, 10:46
Official
Hi Zinhle, thanks for getting in touch. I sincerely apologize for the inconvenience you have experienced with the delay in processing your refund for the order that was cancelled. Please be assured your concern has been forwarded to our Online Department. Our team is currently working on resolving this matter as quickly as possible. You will be updated regarding the progress or completion of your refund process as soon as the information becomes available. If you have any further questions or concerns, please don't hesitate to let us know.