Refund

This is the second time I'm writing on Hello Peter, still no response from the Game stores. I tried sending them countless emails and I'm being told they will look into my matter till today, I tried calling them on Saturday and I was told the person whose responsible for the case was not on duty. I am so ****ed it's been a month now since I'm waiting for my refund, why is it so hard for them to refund me. All I want is my money.

Game stores please bring back my money.