KK
Kelebogile K
1 reviews | Active since Nov 2017
25 Jan 2025, 22:04
Refund
We bought a set of travel bags which were on promotion for R1 999,00 the order failed but the money was deducted from the account. Each time we call customer care the response that we get is that they are escalating the matter. All we want is our money back.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
26 Jan 2025, 10:04Hi Kelebogile, thank you for getting in touch. I'm sorry the payment showed failed even theough the funds were deducted from your account. Sadly, these situations can only be investigated by our finance team and your quesry is with them. Rest assured; you will be contacted once we have feedback from them.
Game's reply26 Jan 2025, 10:04
Official
Hi Kelebogile, thank you for getting in touch. I'm sorry the payment showed failed even theough the funds were deducted from your account. Sadly, these situations can only be investigated by our finance team and your quesry is with them. Rest assured; you will be contacted once we have feedback from them.