KM
Kuhle M
1 reviews | Active since Feb 2021
18 Aug 2025, 06:36
Refund
I've been waiting for my refund for the past two weeks. Since the product I order was canceled because it was out of stock. I called on Saturday, the agent that I spoke to said the matter was not escalated as yet. How long my I wait for my refund??? This is totally unacceptable.
Helpful (0)
Replies (4)0
Replies (4)
Game's replyOfficial
18 Aug 2025, 10:56Hi Kuhle, thanks for getting in touch. We're so sorry for the delay. The matter has been escalated to our finance team to assist with your refund. As soon as it's been processed, they will send you an email confirming that it has been done.
Game's reply18 Aug 2025, 10:56
Official
Hi Kuhle, thanks for getting in touch. We're so sorry for the delay. The matter has been escalated to our finance team to assist with your refund. As soon as it's been processed, they will send you an email confirming that it has been done.
KM
Kuhle M's updateReviewer Update
19 Aug 2025, 13:49I see the matter is not attended yet still. This is totally disappointing and unprofessional. What do you want me to do at this point??? My patience is really being tested
KM
Kuhle M's update19 Aug 2025, 13:49
Reviewer Update
I see the matter is not attended yet still. This is totally disappointing and unprofessional. What do you want me to do at this point??? My patience is really being tested
KM
Kuhle M's updateReviewer Update
19 Aug 2025, 13:50There's no follow up email or call whatsoever
KM
Kuhle M's update19 Aug 2025, 13:50
Reviewer Update
There's no follow up email or call whatsoever
KM
Kuhle M's updateReviewer Update
19 Aug 2025, 14:15I'm so sick of this maan
KM
Kuhle M's update19 Aug 2025, 14:15
Reviewer Update
I'm so sick of this maan