SK
Siphokazi K

1 reviews | Active since Dec 2015

30 Jan 2026, 11:47

Refund

I ordered Online and some items were out of stock I then received an email letting me know Refund has been processed 10 days later no Refund when I call them they ask lots of proof I sent but still no Refund

0
Replies (1)
Game
Game's reply30 Jan 2026, 14:59
Official
Hi Siphokazi, thank you for reaching out. I am so sorry to hear that some of your items were cancelled due to no stock available. Kindly be advised that your query has been escalated to our finance team to process the refund for you. You will be notified as soon as the refund has been processed.