1 reviews | Active since Oct 2016
Refund ***
I bought essentials online on the 24th of April, they took long to deliver got delivery on the 04th of May with some orders not there it was said they nit in stock, I requested a refund they said to write an email and specify which orders are not in stock and their amounts and the whole total of the refund. I did it, called on the 5th to check if email was received it was confirmed that they got it and the lady said shes forwarding it for the refund to be processed up to today i still haven't received my money.ive been calling their call centre there's no response and lines hangs me up my airtime got finished for nothing for 3days now. I regret buying from game online its useless and they don't treat customers right. I will never advise anyone to use them and as for me it was the first and last. I still want my money. BAD SERVICE ALL THE WAY.
Thanks for your reply,but I must say it's sad and disappointing that one has to involve Hellopeter to get responses and for action to be taken. On the 5th I was told my query is forwarded to the relevant people. I guess I will see with you as up to now my money still didn't clock into my account, other companies refund within 2days just wondering whats taking so long with game.anyways im just asking for my refund then we won't bother each other as im done with Game no more.
Thanks for your reply,but I must say it's sad and disappointing that one has to involve Hellopeter to get responses and for action to be taken. On the 5th I was told my query is forwarded to the relevant people. I guess I will see with you as up to now my money still didn't clock into my account, other companies refund within 2days just wondering whats taking so long with game.anyways im just asking for my refund then we won't bother each other as im done with Game no more.