HM
Hlaluko M
1 reviews | Active since Mar 2026
16 Mar 2026, 16:58
Refund
Their service is pathetic.
From September R2025 I have been trying to get my refund..Tried many different platforms so I can get my refund.. None is working.. Always saying they processed, asked them the proof only to find out that they processed it to an fnb account.,while I used capitec and I don't understand where the **** they got fnb.. Need my money you *********** people
I can't just let my R750 down the drain.. You are crazy to think that you Will just chow my money
Helpful (0)
Replies (18)0
Replies (18)HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 11:50No you are lying,, I gave my capitec account where did you get the fnb account which is not mine... I want my money I won't rest until I get my money
Checked the account you used for refund
That's not my account.. You are a ****
Checked the account you used for refund
That's not my account.. You are a ****
HM
Hlaluko M's update17 Mar 2026, 11:50
Reviewer Update
No you are lying,, I gave my capitec account where did you get the fnb account which is not mine... I want my money I won't rest until I get my money
Checked the account you used for refund
That's not my account.. You are a ****
Checked the account you used for refund
That's not my account.. You are a ****
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 11:54Where did you get the fnb account?
I don't use fnb
I only use capitec, I sent you an email
***
Capitec
Savings acc
Hv mathebula
Show me where I have you fnb acc?
I don't use fnb
I only use capitec, I sent you an email
***
Capitec
Savings acc
Hv mathebula
Show me where I have you fnb acc?
HM
Hlaluko M's update17 Mar 2026, 11:54
Reviewer Update
Where did you get the fnb account?
I don't use fnb
I only use capitec, I sent you an email
***
Capitec
Savings acc
Hv mathebula
Show me where I have you fnb acc?
I don't use fnb
I only use capitec, I sent you an email
***
Capitec
Savings acc
Hv mathebula
Show me where I have you fnb acc?
Game's replyOfficial
17 Mar 2026, 13:26Kindly provide us with the correct order number as well as the proof of payment to check if the refund was processed please.
Game's reply17 Mar 2026, 13:26
Official
Kindly provide us with the correct order number as well as the proof of payment to check if the refund was processed please.
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 13:38Here is my order number ***
Where do I send the proof of payment?
Where do I send the proof of payment?
HM
Hlaluko M's update17 Mar 2026, 13:38
Reviewer Update
Here is my order number ***
Where do I send the proof of payment?
Where do I send the proof of payment?
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 13:39And to tell you.. You did process but to a wrong acc
HM
Hlaluko M's update17 Mar 2026, 13:39
Reviewer Update
And to tell you.. You did process but to a wrong acc
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 13:52I never sent you an email with fnb details.. Kindly revert back and check who send you that email.
This look like a **** now
This look like a **** now
HM
Hlaluko M's update17 Mar 2026, 13:52
Reviewer Update
I never sent you an email with fnb details.. Kindly revert back and check who send you that email.
This look like a **** now
This look like a **** now
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 13:55I sent you my banking details on the 19/09/2025
HM
Hlaluko M's update17 Mar 2026, 13:55
Reviewer Update
I sent you my banking details on the 19/09/2025
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 13:56I never had a chat with you on the 24th nor sent you an email
HM
Hlaluko M's update17 Mar 2026, 13:56
Reviewer Update
I never had a chat with you on the 24th nor sent you an email
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 14:13That's not my email
My email is ***
You see what I'm talking about.
My email is ***
You see what I'm talking about.
HM
Hlaluko M's update17 Mar 2026, 14:13
Reviewer Update
That's not my email
My email is ***
You see what I'm talking about.
My email is ***
You see what I'm talking about.
HM
Hlaluko M's updateReviewer Update
17 Mar 2026, 14:16Check the email I have been communicating with you guys.
This is pathetic
Check the name of the acc name obviously it is not on my name.
Why will you refund someone which does not correspond with whatever details is used when ordering
This is pathetic
Check the name of the acc name obviously it is not on my name.
Why will you refund someone which does not correspond with whatever details is used when ordering
HM
Hlaluko M's update17 Mar 2026, 14:16
Reviewer Update
Check the email I have been communicating with you guys.
This is pathetic
Check the name of the acc name obviously it is not on my name.
Why will you refund someone which does not correspond with whatever details is used when ordering
This is pathetic
Check the name of the acc name obviously it is not on my name.
Why will you refund someone which does not correspond with whatever details is used when ordering
Game's replyOfficial
18 Mar 2026, 08:41Please be advised that the email came from your email address.
Game's reply18 Mar 2026, 08:41
Official
Please be advised that the email came from your email address.
HM
Hlaluko M's updateReviewer Update
18 Mar 2026, 08:46I don't have an email ***
My email address is ***
I sent you my banking details on the 19th of September.
Why didn't you use that one?
Hayboo you guys are a ****
My email address is ***
I sent you my banking details on the 19th of September.
Why didn't you use that one?
Hayboo you guys are a ****
HM
Hlaluko M's update18 Mar 2026, 08:46
Reviewer Update
I don't have an email ***
My email address is ***
I sent you my banking details on the 19th of September.
Why didn't you use that one?
Hayboo you guys are a ****
My email address is ***
I sent you my banking details on the 19th of September.
Why didn't you use that one?
Hayboo you guys are a ****
Game's replyOfficial
22 Mar 2026, 12:26Hi Hlaluko, I'm sorry , the email was sent to the address that was on our system, and that refund can only be processed back into the account that was used to place the order.
Game's reply22 Mar 2026, 12:26
Official
Hi Hlaluko, I'm sorry , the email was sent to the address that was on our system, and that refund can only be processed back into the account that was used to place the order.
HM
Hlaluko M's updateReviewer Update
22 Mar 2026, 12:49So why did you refund my money to the account that wasn't used when placing the order?
I used capitec
Why did you refund fnb?
I used capitec
Why did you refund fnb?
HM
Hlaluko M's update22 Mar 2026, 12:49
Reviewer Update
So why did you refund my money to the account that wasn't used when placing the order?
I used capitec
Why did you refund fnb?
I used capitec
Why did you refund fnb?
Game's replyOfficial
22 Mar 2026, 12:52The payment was done through FNB.
Game's reply22 Mar 2026, 12:52
Official
The payment was done through FNB.
HM
Hlaluko M's updateReviewer Update
22 Mar 2026, 13:07You see now I paid through capitec
Where did you get fnb?
Where did you get fnb?
HM
Hlaluko M's update22 Mar 2026, 13:07
Reviewer Update
You see now I paid through capitec
Where did you get fnb?
Where did you get fnb?
HM
Hlaluko M's updateReviewer Update
22 Mar 2026, 13:08Check your things throughout
I paid using capitec
I don't own fnb zero acc
I paid using capitec
I don't own fnb zero acc
HM
Hlaluko M's update22 Mar 2026, 13:08
Reviewer Update
Check your things throughout
I paid using capitec
I don't own fnb zero acc
I paid using capitec
I don't own fnb zero acc
Game's replyOfficial
26 Mar 2026, 14:37Hi Hlaluko, I'm so sorry for the back and forth you've been going through regarding your refund. I have escalated the matter to our finance team and you will be contacted once there's feedback.
Game's reply26 Mar 2026, 14:37
Official
Hi Hlaluko, I'm so sorry for the back and forth you've been going through regarding your refund. I have escalated the matter to our finance team and you will be contacted once there's feedback.