1 reviews | Active since Jul 2011
RECEIVED WRONG CONTRACT FOR TABLET AND NO ONE CAN ***IST
<p>I have been struggling with this problem with Game from 04 April. Atlast I received my tablet, but now I have the wrong contract!!! I was suppose to get the 500MB for R49/month, but instead I received 250MB for I think R69... No one can ***ist me, not even Vodacom. I received the wrong pro-rata data as well. I have been wasting so much time and money on Game by phoning them as they don't answer the phones at the cellphone department, SO I will not phone again.</p> <p>Can someone please sort this problem out ASAP? This is really unacceptable. We have been dealing with Barbara at the Somerset Mall branch, but apparently someone took her place and she doesn't know what to do, she blames Vodacom.</p> <p>I don't know what to do to sort this out, so please can someone ***ist me. My mom struggles with the same problem - we received our tablets the same day and she received the wrong contract as well.</p> <p>I will really appreciate your help. Thank you.</p>
We acknowledge receipt of your complaint with reference ***0 and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
We acknowledge receipt of your complaint with reference ***0 and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you with updated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
The matter is currently under advi*****t with Vodacom as discussed with management.
Store Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
The matter is currently under advi*****t with Vodacom as discussed with management.
Store Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
The matter is currently under advi*****t with Vodacom as discussed with management.
Store Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
The matter is currently under advi*****t with Vodacom as discussed with management.
Store Management will keep you updated.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
