1 reviews | Active since May 2016
Really very very Disappointed in Game
<p>On Satrurday I responded to an ad from Game and went to Game at Tyger Valey for an HP Laptop that was advertised at R1350.</p> <p>I was so exited about the price and on my way there, I was preparing myself that it might be solded out and I would have to settle for a rain check or even another Laptop if the HP that was advertised was sold out.</p> <p>But when I got there the gentlemen said there was a miss print in the ad.</p> <p>I asked him if they are allowed to just change the prices and he said no, and I must talk to the Manager. I spoke to the manager and she just said, sorry we are allowed to change the prices if a mistake was made.</p> <p>Game I am really very disapointed. For the past 10 years+ we bought 90% of our electronic, car and other things in and around the house from you. This is really very unexeptable and not even sure if it is legal according to the consumer protection act. I hope this problem can be sorted out. Thank you, and hope to hear from you soon.</p>
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
This was indeed a printer error. The Cape leaflet had an apology note inserted into every paper. Apology note was displayed in Cape stores prior to promotion launch. This is all in accordance with the CPA and therefore we can unfortunately not honour the incorrect price.
We thank you for your support and look forward being of assistance to you in the future.
Regards.
Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint and apologize for any inconvenience caused.
This was indeed a printer error. The Cape leaflet had an apology note inserted into every paper. Apology note was displayed in Cape stores prior to promotion launch. This is all in accordance with the CPA and therefore we can unfortunately not honour the incorrect price.
We thank you for your support and look forward being of assistance to you in the future.
Regards.
Customer Service Advisor
***
Tel: ***73
Dear Game. This is unacceptable. I will go out of my way in the future never to support Wallmart / Massmart ever again.
Good day.
Dear Game. This is unacceptable. I will go out of my way in the future never to support Wallmart / Massmart ever again.
Good day.
