Really bad customer care.

<p>We returned a Russell hobbs iron to Game JeffreysBay because the Iron was leaking water. They refused to do an exchange, claiming that it's against customers policy. I requested to see the policy but they were unable to show me the policy as they did not know where the policy was.</p> <p>Week after the Iron was sent in for repairs the Iron was back at JeffreysBay and we collected it. The iron is still leaking and nothing has changed. In my opinion nothing has been done. </p> <p>I am utterly disappointed with the Horrible service received from Game. I've always supported Game up until this point. My vacuum bought at Game broke, 1 year and 4 months after purchase. Now my iron, and they can not help me sort out the issue. </p>