NB
Nannelle B
1 reviews | Active since Feb 2021
04 Nov 2025, 09:48
Re: Re ***
Still awaiting feedback and response and solution as from 15/10/2025 Re: Re ***
Complaint logged: 15 October 2025
Helo Peter 20 October 2025 logged:
Unbelievable.
every time it is a response we will attend but absolutely nothing is happening. Game does not serve customer service not in the Sales department nor customer complaints
I have a product a bought that game confirmed will work in order as per my requests and it did not, so I spent all my money on a product that does not work.
really poor services it is as if Games just does not want to assist their customers just rob them with Poor service
Helpful (0)
Replies (5)0
Replies (5)
Game's replyOfficial
04 Nov 2025, 11:05Hi Nannelle, thank you for taking my call. Once again, I am sorry that the store's feedback was not provided to you. Regrettably, we're unable to assist further, as the salesman advised you which laptop would be suitable for your requirements at the time you visited the store.
Best regards,
Game's reply04 Nov 2025, 11:05
Official
Hi Nannelle, thank you for taking my call. Once again, I am sorry that the store's feedback was not provided to you. Regrettably, we're unable to assist further, as the salesman advised you which laptop would be suitable for your requirements at the time you visited the store.
Best regards,
NB
Nannelle B's updateReviewer Update
04 Nov 2025, 12:00Your feedbcak was utterly incorrect and finger point.
You are confirming that the salesperson advice another model he did not otherwise I would have bought the correct one.
then you are confining that I did not have enough budget, I have never discussed my budget with your sales.
So, no proper investigation no proper feedback
You are confirming that the salesperson advice another model he did not otherwise I would have bought the correct one.
then you are confining that I did not have enough budget, I have never discussed my budget with your sales.
So, no proper investigation no proper feedback
NB
Nannelle B's update04 Nov 2025, 12:00
Reviewer Update
Your feedbcak was utterly incorrect and finger point.
You are confirming that the salesperson advice another model he did not otherwise I would have bought the correct one.
then you are confining that I did not have enough budget, I have never discussed my budget with your sales.
So, no proper investigation no proper feedback
You are confirming that the salesperson advice another model he did not otherwise I would have bought the correct one.
then you are confining that I did not have enough budget, I have never discussed my budget with your sales.
So, no proper investigation no proper feedback
Game's replyOfficial
04 Nov 2025, 12:04Hi Nannelle, the matter was escalated and investigates, and regrettably, this was the outcome. Your welcome to take the matter further as you've previously stated.
Best regards,
Game's reply04 Nov 2025, 12:04
Official
Hi Nannelle, the matter was escalated and investigates, and regrettably, this was the outcome. Your welcome to take the matter further as you've previously stated.
Best regards,
NB
Nannelle B's updateReviewer Update
04 Nov 2025, 12:57yes, you only investigated what was told by your sales, My husband was with me in the shop.
So, you are telling me we are lying.
really bad
I hope people and clients do see this comments and complains to be aware of your customer services
So, you are telling me we are lying.
really bad
I hope people and clients do see this comments and complains to be aware of your customer services
NB
Nannelle B's update04 Nov 2025, 12:57
Reviewer Update
yes, you only investigated what was told by your sales, My husband was with me in the shop.
So, you are telling me we are lying.
really bad
I hope people and clients do see this comments and complains to be aware of your customer services
So, you are telling me we are lying.
really bad
I hope people and clients do see this comments and complains to be aware of your customer services
Game's replyOfficial
04 Nov 2025, 13:10Hi Nannelle, I understand your disappointment and frustration. I'm sorry, I'm unable to give you a different answer.
Best regards,
Game's reply04 Nov 2025, 13:10
Official
Hi Nannelle, I understand your disappointment and frustration. I'm sorry, I'm unable to give you a different answer.
Best regards,