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Edith

1 reviews | Active since Jun 2024

25 Aug 2025, 18:33

RCS retrenchment

Game RCS credit balance protection plan is a ****. You paying every month the account and some money goes to credit insurance protection for retrenchment, death ,disability etc. When you claim for retrenchment they only pay for 6 months and expect you to pay afterwards. Customer must not opt for that benefit because is a **** you should pay your account without any money going to insurance because it only benefit them not what it intended for.

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Replies (1)
Game
Game's reply26 Aug 2025, 10:05
Official
Hi Edith, Thank you for getting in touch. I'm sorry for the experience you're having with your card protection. Regrettably, all account queries are handled exclusively by RCS, as they administer our accounts. You will need to contact them on *** or email *** for assistance. 

Best regards,