RCS Consultant

On the 30/06/15 at around 17:15 I was in GAME store in Johannesburg Joubert street RCS desk to request a settlement amount. There was a lady by the name of Happy that is if it is her real name because she was not wearing her name tack and she never wanted to give her details.<br> She was working alone and there was a queue which I felt it is not fair being month end.<br> She was holding the phone not talking to anyone nor redialling then after the whole 20 minutes of standing and waiting there she said there is no response from call centre. We were never assisted by Happy and the shop was closing.<br> Then I asked her name she went ballistic gave me this wild bad attitude claiming that if I want to report her I should go ahead and do so she is tired of GAME . I told her that I was not going to lay a complaint against her however after the behaviour she gave I am going to report her. Very Bad Customer Service and Disgrace to GAME Store<br>