****** manager

I visited the Game in Pavilion on Black Friday (25/11/22) and I’m extremely frustrated with the service I received.

I recently purchased a PS5 game on price beat through a different manager and it went smoothly. Today I visited the store to purchase another game and I was made to wait more than an hour before I got any service.

Secondly, the manager was rude and when he did eventually agree to help me, he spoke to another worker in Zulu. I may be Indian but I work with many Zulu speaking people and I understand the language. He instructed the other worker to check the stockroom and tell me there is no stock. The worker did exactly that and told me there’s no stock. I called for another worker and by no surprise there was stock and she gave it to me. I took it back to the manager and he flat out refused to help me. This is extremely unacceptable and I honestly find it a little ****** that he spoke in another language assuming that I wouldn’t understand it. This is unprofessional and unacceptable.

It’s now 10/12/22 and every time I go to the store I keep getting the same nonsense that there is no stock yet on the website it is shown that there is stock of the game!

Manager name : Stanley Branch : Pavilion (KZN)