WM
Wandumuzi M
1 reviews | Active since Feb 2015
26 Feb 2015, 09:02
R0.04 debit order deduction
I made a payment to put my account on a zero balance with Game/Dion in december but in January i had a debit order deduction of R7.20 and now in February i received notification that R0.04 has been deducted from my account. This deduction was really unnecessary becuase the bank charges for a debit order deduction are greater than the R0.04 that was taken from my account. According to my knowledge there should have not been any deductions from January becuase i paid my account. I did not mind the deduction of R7.20 but R0.04 deduction is atrocious.
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Replies (1)Game's replyOfficial
26 Feb 2015, 14:10Hello Wandu Mthembu,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. For the records their contact number is ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. For the records their contact number is ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply26 Feb 2015, 14:10
Official
Hello Wandu Mthembu,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. For the records their contact number is ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We referred the matter to RCS who is dealing with our credit matters and they will contact you directly. For the records their contact number is ***or ***.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
