Quick to sell, reluctant to assist #Game #Samsung

Item: Game
Rating: 1
Author: Cornelia S

Not even Floor Manager Isaac ("son of Abraham") kept his promise to get back to me with regards to my query of almost one week's struggle of getting the desired and appropriate warranty follow up/service on my faulty Samsung appliance!

Helpful (0)

Replies (1)

Game's replyOfficial

04 Oct 2019, 09:44

Hi there Cornelia,

Thank you for taking my call.

As discussed telephonically I will escalate this matter to management and you can expect a call within 24 hours regarding a way forward.

I do apologize for the miscommunication and the inconvenience caused.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za

Game's reply04 Oct 2019, 09:44

Official