QH
Quinton Henry-Taylor
1 reviews | Active since Feb 2015
14 Aug 2015, 12:27
Quick to Call for Account but Service PATHETIC!
I recently got married and my surname has changed. I have been in store (Centurion) to update all my details, but still this hasn't been done. Also to update contact details is a mission. You're quick to call when I miss a payment but when I want something to be done it takes forever. PLEASE call me to update my details. ***.
Helpful (0)
Replies (1)0
Replies (1)
Game's replyOfficial
14 Aug 2015, 16:41Hello QHenryTaylor,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who manages the Game Accounts Department for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***73
***
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who manages the Game Accounts Department for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***73
***
Game's reply14 Aug 2015, 16:41
Official
Hello QHenryTaylor,
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who manages the Game Accounts Department for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***73
***
We acknowledge receipt of your complaint with reference *** and would like to apologise for any inconvenience caused.
This matter was referred to the RCS Head Office, who manages the Game Accounts Department for further investigation.
Regards
Herman van der Berg
Customer Service Advisor
***73
***