Quality of Stock

Bought my son a Superman backpack in December. On the first day of school the handle was already torn. Took it back on the same day 21 January 2015. Now a month later the zips broke. I want to return it, but the slip is missing. I phoned the branch to explain the situation, but they did not even try to assist me. I was informed that the zips is not under warranty and that in the past they would have assisted me with the return but not anymore. And I was also told the books the kids get at school is too heavy...my son is 5 years old...he has no books!!! I spend R250.00 at Game for nothing!!!! I did not even get a full months service out of R250.00. I will definetly be thinking twice about spending my money at Game stores.