KN
Kershnie N

1 reviews | Active since Aug 2018

06 Jan 2020, 21:26

****py service at game gateway

****py service at game gateway i purchased a freezer today i had to wait over an hour for assistance, every sales person refused to help but were more interested in making stories with other co workers when i finally did find someone to assist it was to late for me to fetch my item because the warehouse was closed of they dont want our business they should just tell us, game gateway always has issues, they had 3 cashiers and a line that was extremely long when we asked why cant they put more cashiers the lady said their superior said they cannot do that so the customers must suffer this is highly unacceptable, i dont think i will be doing business with this branch again..

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Replies (1)
Game
Game's reply07 Jan 2020, 12:56
Official

Good Day Kershnie,

Thank you for bringing this to our attention. 

We apologize for the inconvenience this has caused you. 

Kindly email us your contact details with "Att Abdul #351105" as the subject line to *** so we may address this matter.

Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za