FO
Fathima O

1 reviews | Active since Oct 2019

01 Oct 2019, 16:34

****py RCS service

Use less . I got de*****ed and then made to feel like a ******** when i needed my replacement card. RCS have a really ****ty process making is go back and forth betwèn their departments she you should have a one stop shop for your ***** cases. I eventually walked out of makro. ****ty ****ty service

0
Replies (2)
Game
Game's reply01 Oct 2019, 18:30
Official
Hi Fathima,

Sorry for your experience, this HelloPeter complaint has come through to Game instead of the party whom it was directed at, please can it be lodged with the relevant retailer.

Kind Regards

Ralton Pillay
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za


Best regards,

FO
Fathima O's update01 Oct 2019, 20:26
Reviewer Update
The RCS card was issued to me on behalf of Game and MAKRO.  You both belong to massmart. It was your makro card that I was de*****ed on.  I will forward this on to makro