PUTRID CUSTOMER SERVICE

Hi

I just got off the phone after shouting at John De Kock with his nonchalant attitude and no help at all .

Let me make myself clear to the two if you as he had no ear to listen to me at all. If you check your records my original complaint was on hellopeter regarding the originally pram of which was R1999 when I purchased it, in store now its R1799 if not mistaken. It is the grey 4 Wheeler Stroller reversible one. (Pictures attached)

As stated then I didn't have proof so if I didn't have then hwo would I have proof now.

I then had the black 4 wheel stroller which was totally worn out with in a few months. Poor quality! I then mailed her as shown below.

She then responded offering me the 3 wheel jogger or the 4 wheel reversible wich I originally returned due to faulty wheel (attached below communications)

I refuse to accept R699 from you as I originally paid R1999 for the reversible 4 wheeled pram.

I was disgusted with your management at Game Tygervalley as he has no customer services ethic at all. And told me that I could take this further if I wanted. He also said well either you fetch your 3 wheel stroller or take the R699. Is this how your management is trained to work with your customers?

Is this the picture you want yo portray to your loyal customers? I would be emabarrased if I were head office to have that man working for me.

Not to mistake the assist manager Andre which is just as bad. He didn't even have the dencey to come down to me and approach me he instead kept phoning down and having someone else deal with a irate customer. I will be posting and exposing you guys everywhere letting every one how pathetic your customer service is. This I have mailed to your head office as well, Rina Taute and Chanelle Dole.

I await to hear from you before the closing of business today.

My contact number **********

****ed off customer.