DD
Daniel D

1 reviews | Active since Sept 2020

23 Sept 2020, 16:29

PURCHASED AND PAID FOR STOVES SOLD TO ANOTHER CLIENT

I purchased gas stoves before COVID and when I went to collect it afterwards I was informed that it had been sold to another client. My building project has been completed and I am handing the house over to the client, without gas stoves which has been purchased and paid for in February 2020 already. The staff have made numerous promises, but to date I have not yet received the delivery.

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Replies (1)
Game
Game's reply23 Sept 2020, 17:51
Official
Hi Daniel,

Thank you for taking my call.

Please accept our sincerest apology for the experience you have had at our store at Game Kimberley.

As discussed over the phone, we will escalate this matter to the senior management team at the store and they will get back to you.

Thank you.

Regards
Mlindeli