Purchased a laptop last year December and still now they dont know how to fix i!!! SENDING ME UP AND DOWN JHB

<p>Purchased a laptop last year December 2016 it came with Office 365. i tried to downlaod the office while i was at PE for holiday and i had problems. I took it to BaywestGame for assistance . after hours of waiting and complianing via Twitter while i was waiting to be helped, the store manager came to help and he also failed and call Fourways Game for assistance, Fourways did not want to take the blame and asked me to come visit their store. Fourway store said the laplop comes with office preinstalled so i do not need a product code for activation i just need to be on the internet. this was not correct as the Baywest Game store manager went to get a second opinion at Incredible Store , they confirmed that i need to have a product code and Game fourways should have given it to me when i purchase the laptop.</p> <p> </p> <p>Came back to JHB and visited Fourways , they failed to help me and connected with me with their services provider "Incredible Solution", Fourways game did not want to take blame for anything, i asked them who did i buy this laptop from Game or Incredible Solution. Following weeks of January Incredible solution took my laptop in for a check as they also didnt know what was wrong.</p> <p> </p> <p>early feb 2017 they returned it and it was working fine. End of March 2017 the office subscription experied, i they asked Game what was happening why is a year subcription ending within 2 months. they failed to answer and transfered to Incredible solution . Incredible solution failed to explain why this was happened and recommonded that i call Microsoft directly for assistance.</p> <p> </p>