HB
Henk B
1 reviews | Active since Nov 2012
16 Oct 2015, 13:34
Promotions - No Stock
DEFY 9000BTU PORTABLE AIRCON out of stock in the whole of Gauteng since 10/10/2015. I was phoning the WHOLE of Gauteng branches in order to locate one of these air conditioners since Saturday 10/10/2015. Today is almost Saturday again, and still no stock all over Gauteng. How can an item on promotion be out of stock for a whole week? Doesn't Game make provision for stocking promotional items? <br> <br> I will also be referring my complaint to ASA, as this is against the code of advertising. <br> <br>
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Game's replyOfficial
16 Oct 2015, 16:18Hello Henkbeuk,
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to the Merchandise Department at Durban Head Office for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to the Merchandise Department at Durban Head Office for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
Game's reply16 Oct 2015, 16:18
Official
Hello Henkbeuk,
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to the Merchandise Department at Durban Head Office for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73
We acknowledge receipt of your complaint with reference ***2 and would like to apologise for any inconvenience caused.
This matter was referred to the Merchandise Department at Durban Head Office for further investigation and assistance.
Regards
Herman van der Berg
Customer Service Advisor
***
***73